For more than 70 years, we’ve set out to prove furniture can be made a better way. We design and craft timeless styles that are comfortable and livable. For our guests, living the American dream is as affordable as it is priceless.

MEET THE BOSS

We may be family owned, but there’s no mistaking who we ultimately answer to. Our goal is to earn your business with an exceptional shopping experience, knowledgeable sales associates and dedicated customer care.

QUALITY DESIGNS

Our exclusive furniture and accessories start with a sketch inspired by the design team's travels around the world. Many Ashley HomeStore products are assembled in the U.S. with domestic and imported parts, and quality tested so they arrive in your home, ready to enjoy for years.

UNMATCHED VALUE

You deserve the best value every day and we back it up with the best prices. Whether it’s one item or an entire room package, you’ll bring it home at a remarkable value or HomeStore Special everyday price. For your convenience, we have a wide variety of financing options to help furnish the home of your dreams.

STYLE & SELECTION

We recognize one style does not suit all. That’s why you’ll find so much to love in our wide selection of room-to-room furnishings. From industrial electric to rustic farmhouse, discover on-trend styles made for mixing and standing out.

EXCEPTIONAL SERVICE

We are 100% dedicated to making shopping with us exceptional. From our collaborative Sales Associates and online Live Chat team, to easy checkout and delivery on your time, you can trust Ashley HomeStore to treat you with the attention and courtesy you deserve.

SOCIAL RESPONSIBILITY

ASHLEY GIVES

Ashley champions social, educational, environmental and health issues by devoting meaningful resources

to a variety of initiatives throughout our communities. Here are a few of our partnerships:

"We believe our impact on positive change is greater together, than as individuals."

The ongoing mission of Hope to Dream is to donate beds to under-served children and raise awareness of the importance of sleep in a child’s growth and development. A portion of every mattress purchase at Ashley HomeStore supports this world-wide initiative. Nominate a child at

ahopetodream.com

Ashley is proud to serve as the main sponsor of multiple art, music and entertainment events held across the country. A portion of the proceeds benefits art education in schools throughout our HomeStore communities.

“The arts have the power to enhance society with extraordinary grace and incalculable value.”

- Todd Wanek, President & CEO, Ashley Global Retail

ashleyforthearts.com

City of Hope is a world leader in the research and treatment of cancer, diabetes and other serious diseases. Our financial support is accelerating the lofty goal of curing Type 1 diabetes in six years. Go behind the scenes at youtube.com/watch?v=q2gg3ggEA5E

In partnership with the American Heart Association. Ashley HomeStore's Red Sofa Tour and fundraising efforts are raising awareness and contributing to the fight against cardiovascular disease, the #1 killer of Americans.

For the elite warriors of the U.S. Special Operations Forces, sleep can be a precious commodity. Through Operation Shut Eye, Ashley HomeStore has teamed with Tempur-Sealy to help each hero get a good night’s sleep. We’re proud to give back to those who sacrifice so much.

The dream of home ownership is made possible by the countless volunteer hours our associates contribute to building homes for people throughout our communities with

Habitat for Humanity.

Education In addition to initiating training projects, we’re awarding scholarships so students can pursue multiple careers in Science, Technology, Engineering and Math (STEM) for business and industry.

By investing financial resources into research with Mayo Clinic, we’re accelerating the development of cell-based treatments that will delay the advancement of many types of heart defects.

Every year, Ashley recycles 280,000+ tons of wood by-products, 1,500+ tons of metal and over 540 trailers of cardboard. By installing APUs (Auxiliary Power Units), our delivery fleet is reducing emissions and fuel consumption. We are implementing sustainable practices in our factories and HomeStores and distributing 100s of trees to plant in our back yards.

Bob Kaufman opened his first Bob's Discount Furniture store in Newington, Connecticut on the principle of providing unsurpassed value with honesty and integrity. That's what we call "the Bob's Way", and it guides everything we do to this day.

You Like Us. You Really Like Us!

We've built strong customer loyalty by offering a great selection of quality furniture that's comfortable, stylish, durable and affordable. All of our stores feature an "on the house" cafe with gourmet coffee, ice cream, cookies and candy. We put the fun in furniture shopping!

Service with a Smile

Great service is what we do. From first search to final delivery, we are there every step of the way. Our job is to make you happy.

Value is our Promise

Our buyers work for you. From product development to assortment and pricing. Bringing you the best quality furniture at the lowest possible price is what makes them tick.

Our mission is to provide unbeatable quality, style, comfort and service and make it affordable every single day without resorting to gimmicks. That's the Bob's way.

I may only be two feet tall but I know that sometimes, putting in just a little bit of effort can have a HUGE impact.

Trust me, this closet full of yellow polo shirts doesn't mean anything- green is really the most important color to me! I try to be green in everything I do.

That's why my Bob's Discount Furniture takes part in several initiatives to not only keep our planet healthy, but also to give back. We believe that everything has value and we do our part to recycle as much as we can. I mean, you know I'm all about untouchable values on furniture. Same thing!

Here's a little bit more about how my team and I practice corporate social responsibility:

Why recycle?

Talking about furniture gets me really excited, especially when I'm talking about how we make it a priority to recycle furniture and its associated materials.

Just so I wouldn't ramble in all my excitement, I put together this handy list of why we recycle!

    To help the environment, of course. We conserve fuel by maximizing our truck capacities. There's no such thing as a half-full truck- we strive to get them as close as full as we can before they go out on the road!

    Job creation. We use a combination of in-house recycling and third party recycling, and have created positions in order to manage the huge volume of recycling that we do day in and day out!

    Social responsibility. Because we all have the opportunity to do what's right for our environment and our society. And doing that, well- it just feels good!

    The numbers speak for themselves. Check out how much cardboard, foam and plastic film we recycled last year!

Recycled Materials in Tons 2018

Cardboard 10,009

Foam         377

Film   634

Total Tons 11,020

Total Pounds       22,040,000

Mattress Recycling

Did you know that if you purchase a mattress from Bob's and have it delivered using my BOBtastic Delivery Experience we will remove your old mattress? Keep in mind that any old bedding to be removed must be in safe and sanitary condition! Unfortunately, the delivery team cannot remove old bedding for mattresses shipped via FedEx under the Bob's Value Express program.

About how many mattresses do we remove from homes, you ask? Well, last year we recycled 68,292 pieces of bedding! That's a lot of mattresses that won't be taking up landfills!

Looking to recycle your own mattress? Click here to find your nearest mattress recycling facility if you live in California, Connecticut or Rhode Island.

Furniture Donation

Want to donate your used furniture? Many charities that accept furniture donations will also pick up the furniture from your home, saving you time and effort. Here are a couple of charities that pick up furniture for you to consider:

Many Habitat for Humanity regional offices are happy to pick up donations of used furniture in good condition to offer for sale in their ReStores. Go to Habitat.org/Restores to get contact information for local stores, then reach out to inquire about the possibility of having your donation picked up.

The Salvation Army is a large organization that offers rehabilitation services to adults, youth and families. It operates thrift stores throughout the United States and is happy to accept quality furniture donations. Call 1-800-SA-TRUCK (1-800-728-7825) to find out if pick-up service is available in your area and to schedule a date and time. Depending on where you live, you may be able to schedule your donation online instead of calling. Most furniture types are accepted. Ask a representative if you are unsure about a specific item.

Responsible Wood Sourcing

Bob’s Discount Furniture is involved in a variety of eco-friendly initiatives from recycling programs to responsible wood sourcing. To that end, we are working closely with our suppliers toward our long-term goal of eliminating unacceptable sources of wood. Specifically, we are working with our vendors to increase the amount of responsible wood sourcing in our furniture assortment which includes wood from certified and reclaimed/recycled sources.

Bob’s Discount Furniture’s expectation is that our vendors do not use wood from unacceptable sources, including:

    Illegally harvested or traded timber

    Timber harvested in violation of traditional or civil rights

    Timber harvested from areas in which high conservation values are threatened by poor forest management

    Timber from forests in which genetically modified trees are planted

Our goal is to continually expand our vendors’ 3rd party certification system with a strong preference for the Forest Stewardship Council (FSC) as an industry leader in promoting forest management.

As a leader in the furniture industry, in adopting and implementing our Responsible Wood Sourcing Policy, we seek to set a positive example for our peers and to do our part to protect the world’s forests. Let’s all work together to protect our planet!

Energy-Efficient Lighting

Jesse Douglass, Director of Operations at Bob’s Taftville Distribution Center, shows off the new lights to members of the press and representatives from Norwich Public Utilities, our partner in the lighting upgrade.

Jesse Douglass, Director of Operations at Bob’s Taftville Distribution Center, shows off the new lights to members of the press and representatives from Norwich Public Utilities, our partner in the lighting upgrade.

Bob’s wants to prove that eco-friendly operations can coexist with business growth! That’s why in November 2018, my distribution center in Taftville, Connecticut began the process of replacing 11,493 incandescent lightbulbs with energy-efficient LED lightbulbs. These lightbulbs provide better light and also use less electricity.

The new lights help reduce energy costs but more importantly they’re better for the environment. By using LED lights, we’ll use 856,891 fewer kilowatt hours of electricity each year!

That’s the equivalent carbon dioxide (CO2) emissions of:

    3 million pounds of coal burned

    1,328 average homes' worth of electricity

    971,030,572 smartphones charged

At Bob’s, our goal is to continue to make energy-saving and environmentally-sound initiatives a priority, whether it’s the use of LED lighting, materials recycling, or donating our furniture to non-profits in the area.

Since 1969, Decorating Den Interiors has been making the world more beautiful one room at a time, with individually owned and operated franchises throughout the U.S. and Canada. No matter your design style, our experienced designers will help you create a design that perfectly reflects the way you live in your home. It is our goal to provide an incomparable, fun design experience for every customer. We do this through delivering outstanding design, quality products and exceptional service. Once your design is finalized, we coordinate everything from ordering to installation. Creating beautiful and unique living spaces has never been so simple.

1970

The first DDI franchise was purchased by a man named Windy Pugh – he owned a dry cleaning business in Leesburg, Florida.

1976

Jim Bugg, Sr. helped garner 10% of the real estate market share for a little company known as Century 21. As Jim Sr. was helping to build the Century 21 franchise, he was trying to figure out a way to franchise the interior decorating business with his wife, Carol, a member of ASID and already an established member in the interior design industry.

1984

Decorating Den grew steadily, and in 1984, Jim Bugg, Sr., having seen a magazine feature on a women-owned interior decorating franchise business, bought into the company along with his wife. In 1986, they became the company’s sole owners.

1990

Carol Bugg authored the first of six Decorating Den coffee table books entitled Dream Rooms for Real People.

1995

The company changed its name from Decorating Den to Decorating Den Interiors to better exemplify the full-service compliment of products to include furniture, accessories and lighting.

1999

Divine Design, Carol Bugg and DDI’s second book was published.

2003 - 2005

DDI was a regular contributor on the Christopher Lowell Show on the Discovery Channel.

2011

DDI franchise owners survived the recession better than most in the industry. Sales were building and additional manufactures were brought on board. Jim Bugg, Sr. was bestowed the International Franchise Association’s highest honor, The Hall of Fame Award.

1969

Originally called American Drapery Consultants, Decorating Den Interiors (DDI) was established in 1969 by Steve Bursten, a former fabric salesman. A year later the first franchise was purchased.

1974

The company changed its name to Decorating Den and added wallcoverings and floorcoverings to its offering.

1978

Carol Donayre Bugg, ASID was an acclaimed model home interior designer. Carol was educated at Parsons School of Interior Design in Paris.

1989

Decorating Den continued to expand, with the first Canadian franchise opening.

1994

Jim Bugg, Jr. was named President and CEO of Decorating Den while Jim Bugg, Sr. was elected as Chairman of the International Franchise Association.

1998

DDI was a featured contributor to numerous HGTV shows including Decorating with Style and This Small Space. Time Magazine featured DDI in a story called American Dream Home.

2000

The DDI manufacturer/supplier network expanded to nearly 75 brand name home furnishings suppliers in all categories.

2004

Corporate headquarters for DDI moved from Gaithersburg, Maryland to its current location in beautiful Easton, Maryland near the shore of the Chesapeake Bay.

2012

A major brand makeover for DDI was in order including the current logo and new website. National ad campaigns were relaunched.

2016

The DDI supplier network expanded to over 150 brands and was named the LIVV Home Collection. Brand expansion included multiple style categories and each were price rated “Good, Better and Best” to help franchise owners quickly meet client budget requirements.

Present

2019

This year, Decorating Den Interiors celebrates 50 years of making the world more beautiful, one room at a time.

The IKEA Concept is a living concept. We develop and improve it together with IKEA retailers and other contributors. Together we work to stay in the forefront of global trends and changes in retailing. We listen to the needs of IKEA retailers based on real-life shop floor experience. And we work to get better insight into what the many people need in order to improve their life at home. All this helps us to ensure that the IKEA Concept remains

successful in a dynamic world.

Inter IKEA Systems business units are focused on the following key areas:

Concept development

We continuously develop the IKEA Concept and ensure that the foundation of the IKEA Concept is always relevant, available and known. This team of individuals develops the IKEA Concept for customer participation, convenience and accessibility.

Expansion

We ensure the successful implementation and protection of the IKEA Concept in existing and new markets.

Intelligence

We inspire and enable IKEA people to make well-founded decisions based on relevant and actionable business and consumer knowledge.

Learning and development

We work to strengthen the IKEA culture and enable IKEA people to develop their competence to meet customer and business needs.

What we offer to IKEA retailers

It could be a good idea. A proven retailing solution. A better way of working. A best practice. It is all IKEA know-how and we work to make it available and accessible to all IKEA retailers under the franchise agreement.

At the same time, IKEA retailers share their experiences, knowledge, innovation and ideas. This helps the IKEA Concept to be a living and dynamic concept that continuously develops, flourishes and expands. The key is working together.

IKEA know-how

We provide manuals and guidelines for all parts of the IKEA business. We also offer retailers an online resource that includes solutions, news, training programmes and much more. This includes educational films as well as films about the IKEA history and evolution, culture and values and much more.

Training programmes

We offer a range of training programmes for many aspects of the business. Trainings take place locally, online or in the IKEA Learning Centres in Delft (the Netherlands), Älmhult (Sweden) or in Shanghai (China).

Store design and establishment services

We offer varying degrees of support when establishing new IKEA stores or major rebuilds of existing stores. This support can include management tools, consulting, achitecture/design services and more.

IKEA culture center

In 2010 IKEA Tillsammans (belonging to the Inter IKEA Systems B.V.), opened in Älmhult, Sweden. The aim is to maintain and transfer knowledge about IKEA values and the IKEA culture to IKEA co-workers.

IKEA Museum

On 30 June 2016, we opened the IKEA Museum in Älmhult which offers IKEA co-workers and the general public the chance to discover and be part of the IKEA story in a whole new way! The exhibition, covering an area of 3,500 m2, takes visitors on a fascinating journey – from the deep roots of IKEA to tomorrow’s way of living.

    “What is good for our customers is also, in the long run, good for us.”

Market research

We conduct regular market research and provide IKEA retailers with reports and tools that help them improve their business. For example, we measure how well IKEA retailers have positioned the IKEA Brand in each market and how satisfied customers are with their latest store visit. We also conduct research that helps find ways to improve the IKEA product range, the IKEA catalogue and the IKEA website. And we gather and analyse insight into macro-economic factors and the competitive situation.

Typically Swedish

From picturesque fishing villages to endless forests, in Sweden nature plays an important role in everyday life. At the same time, Swedish society is known for being open, innovative, caring and authentic. Yes, things are a little different in Sweden!

Over the years a unique IKEA culture and set of values have developed from our roots in Sweden. The IKEA culture and values shape everything we do. You’ve probably sensed it by now: we have a special way of doing things.

A culture of hearts

The IKEA culture is hard to describe but easy to embrace. It’s a culture of enthusiasm, togetherness and willpower, born from our roots in southern Sweden and inspired by the IKEA founder, Ingvar Kamprad.

The IKEA culture humbly unites us in our work to create a better everyday life for the many people. It’s not an easy task – and maybe that’s why we and all other IKEA co-workers are so dedicated and so stubborn.

We all share the same conviction that many, not few, shall be able to create the home they want and dream of. And when you put your heart into your work, it’s then you really can make a difference.

Over 170,000 people are involved in the creation of a better everyday life for the many people. Business plans and expansion ideas are great motivators to work hard. But there is no substitute for the feeling of actually contributing to something bigger.

The IKEA values

Values cannot be invented – they can only emerge from one place: the heart. IKEA values are very much a product of our origin. Hard work, tough challenges, common sense, Swedish roots and limited resources have formed IKEA values.

To keep the IKEA Concept successful, we work to keep our values close to our heart. The IKEA values convey the essence of the entire IKEA culture.

Over the years we’ve learned that acting according to IKEA values not only brings us together – no matter what age, race or part of the world we live in – it helps us do business successfully.

We feel just as much as we think. The heart is with us in everything we do.

A cultural landmark at the heart of the IKEA world

As the IKEA Concept expands to reach more and more parts of the world it also grows farther and farther from its roots in Sweden, the roots that have nourished our values.

IKEA culture and values play such an important role in the IKEA business that a co-worker culture center was built in Älmhult, Sweden.

”Maintaining a strong IKEA culture is one of the most crucial factors behind the continued success of the IKEA Concept”

Ingvar Kamprad

IKEA founder

Visit the museum

On 30 June 2016, we opened the IKEA Museum in Älmhult which offers the chance to discover and be part of the IKEA story in a whole new way! The exhibition, covering an area of 3,500 m2, takes you on a fascinating journey – from the deep roots of IKEA to tomorrow’s way of living.

Enhancing our customers' shopping experience since 1947

Beginning with one store in downtown Syracuse, NY, we've grown to over 130 locations throughout the Northeast— but our mission remains the same.

Our Customers

We're passionate about making our customers happy. Everyone you'll encounter, from delivery to customer care, is a Raymour & Flanigan associate. All of our associates work hard to ensure every aspect of the customer's experience is pleasant. Don't just take it from us, read Raymour & Flanigan reviews straight from our customers to find out why they love us so much!

Our Associates

We get it. When you go to work, you want to feel appreciated. As the Northeast's largest furniture retailer, we believe our people are our greatest asset. Here, you'll find a supportive network and team mentality. And our people agree— in 2018, we became a certified Great Place to Work!

Our Planet

We strive to be Better Together by doing our part to take care of our planet. Our in-house recycling centers help us recycle 99% of our packaging materials, resulting in 200 million pounds of packaging materials diverted from landfills since 2002. We are dedicated to contributing to a better future for the communities where we live and work.

Taking Care of Our Planet, Together.

The importance of taking care of the earth is something you do every day and we're right there with you. From recycling to sustainable energy, we're leading the way to a better future with your help.

With over 100 dedicated recycling associates, we recycle 99% of our packaging materials. This adds up to over 17 million pounds a year. That's a ton of cardboard, plastic and Styrofoam® that you won't have to worry about. Just know that when you get furniture delivered, you've already done your part in taking care of the earth!